Public Offer
This is a translation of the Russian original. In case of any discrepancy, the Russian version prevails.
Individual entrepreneur Daniil Vitalievich Dzhumaylo (the "Provider") offers any person with full legal capacity (the "User") to enter into an agreement on the terms below. This document is a public offer (Article 435 and Article 437(2) of the Civil Code of the Russian Federation) and also the terms of use of the BeTop service.
1. Definitions
1.1. Service means the websites https://betop.me and https://lk.betop.me, the BeTop Helper browser extension and the @betopme_bot Telegram bot.
1.2. Account means the section of the Service available to the User after registration.
1.3. Coins are an internal accounting unit of the Service used to price services and record settlements between the User and the Provider. Coins are not money, electronic money, digital currency or securities, cannot be exchanged for money except for a refund under Section 7, and cannot be transferred to other Users.
1.4. Paid coins are coins credited for a top-up paid with money. Free coins are coins credited without payment: for completing tasks, under the referral program, promotions and bonuses.
1.5. Order means the User's request to promote a page or work on a third-party platform (Behance, Dribbble, ArtStation, Pinterest, YouTube, etc.): likes, views, followers, comments, saves.
1.6. Task means an action on a third-party platform that a User performs for another User's order in exchange for a reward in coins.
2. Subject
2.1. The Provider renders promotion services on third-party platforms: publishes the order as tasks for Service Users and/or passes it to third-party promotion services, tracks completion and shows the progress in the Account.
2.2. The list of services, their price in coins and the minimum and maximum order size are shown in the order form in the Account. Current top-up rates (number of coins in a package and the package price) are shown on the top-up page https://lk.betop.me/payment. These pages form an integral part of this offer.
2.3. The Provider may add, change and discontinue individual services and rates. Changes do not affect top-ups already paid or orders already created.
2.4. Third-party platforms are not parties to the agreement. The Provider does not control their rules, algorithms or counters.
3. Conclusion of the agreement
3.1. The offer is accepted by registering in the Service and ticking the box accepting the offer, as well as by topping up the balance or creating an order. The agreement is concluded upon acceptance.
3.2. The Service may be used by persons aged 18 or over.
3.3. The User is responsible for keeping the password safe and for actions performed in the Account. One person, one account.
4. Top-ups and prices
4.1. The User tops up the balance by choosing a coin package on the top-up page. The package price and number of coins are fixed at the time of payment according to the rate in effect at that moment, including any discounts then in effect. Later changes to the rates do not change the terms of a top-up already paid.
4.2. Payments are accepted through payment agents (UnitPay, FreeKassa, Interkassa, etc.). Card details are entered on the payment agent's page; the Provider does not receive them. A receipt is sent to the User's email.
4.3. Coins are credited once the payment agent confirms the payment, usually within a few minutes. Coins do not expire.
4.4. The order price in coins is debited from the balance when the order is created.
5. Order fulfilment
5.1. An order is started automatically, usually within an hour after it is created. Completion times depend on the order size, platform and number of available performers and are approximate.
5.2. The service is deemed rendered to the extent of the actions recorded by the Service during the order (by the platform counter or by confirmed tasks). Order progress is shown in the Account.
5.3. If an order cannot be completed in full (the work is deleted or hidden, comments are disabled, the platform restricts actions, no performers are available), the Provider returns the coins for the uncompleted part to the balance. If the work is deleted before fulfilment starts, the order is cancelled with a full coin refund.
5.4. Third-party platforms may later hide or remove some actions under their own rules. This is beyond the Provider's control and is not a defect of the service. The User understands that platform rules may restrict promotion and decides to place an order at their own discretion.
5.5. The Provider does not guarantee any commercial result, such as growth in sales, orders or platform rankings.
6. Tasks and performer rewards
6.1. A User may complete tasks and receive free coins in the amount shown for the task. These coins can only be spent on orders in the Service; they cannot be exchanged for money or withdrawn.
6.2. Tasks require linking the User's own platform profile. One platform profile can be linked to only one account. A task counts after verification (through the BeTop Helper extension or platform data).
6.3. It is prohibited to complete tasks using bots or automation software, to use other people's profiles or several profiles, to undo an action after receiving the reward, or to post meaningless, offensive or unlawful comments.
6.4. The Provider may set pauses and daily task limits and, in case of a breach of clause 6.3, may withhold or debit coins obtained in breach and restrict access to tasks.
6.5. When completing a task, the User acts on the platform in their own name and complies with its rules.
7. Refunds
7.1. The User may withdraw from the agreement at any time and get a refund for unspent paid coins by writing to [email protected] from the email address the account is registered with.
7.2. The refund amount is calculated at the coin price of the package bought at the time of the top-up (the package price divided by the number of coins in it, including the discount in effect at the time of payment), not at the current rates. If there were several top-ups, coins are deemed spent in the order of top-ups, earliest packages first.
7.3. Only paid coins within the remaining balance are refunded. Free coins (clause 1.4) are not refunded. Coins debited for an order in progress are refunded for the part not completed at the time of withdrawal.
7.4. Money is refunded by the same method used for payment within 10 days of receiving the request. The time it takes to arrive depends on the bank and the payment agent. After the refund, the balance is reduced by the refunded coins.
7.5. If the service is defective, the User may demand that the defects be remedied free of charge, the service be rendered again or the price be reduced as provided by consumer protection law.
8. Prohibited orders
8.1. It is prohibited to order promotion of materials that violate the laws of the Russian Federation or the rights of third parties: extremist materials, pornography, promotion of violence, drugs, fraud, or materials infringing copyright.
8.2. The Provider may refuse and stop such an order. Coins for the uncompleted part are returned to the balance.
8.3. For breaches of the rules (Sections 6 and 8, creating several accounts to obtain free coins, attempts to deceive the Service), the Provider may restrict or block the account. The right to a refund of unspent paid coins under Section 7 is retained.
9. Liability
9.1. The parties are liable for non-performance in accordance with the laws of the Russian Federation.
9.2. The Provider is not liable for actions and decisions of third-party platforms (changes to counters, hiding of actions, account restrictions) or for their outages, unless caused by the Provider.
9.3. The User is responsible for the lawfulness of the promoted materials and for complying with the rules of the platforms where they publish their works.
10. Claims and disputes
10.1. Claims are sent to [email protected]. The Provider responds to a claim within 10 days.
10.2. The agreement is governed by the laws of the Russian Federation. Disputes are resolved in court in accordance with the laws of the Russian Federation. A consumer User may file a claim at their place of residence or stay, at the place the agreement was concluded or performed, or at the Provider's location.
11. Personal data and notifications
11.1. Personal data processing is described in the Personal Data Policy. Consent to personal data processing and consent to marketing emails are given separately.
11.2. The Provider sends the User service notifications (email confirmation, password recovery, order and payment status) by email and in the Account. Marketing emails are sent only with separate consent.
12. Changes to the offer
12.1. The Provider may amend the offer. A new version is published at https://lk.betop.me/legal/offer with its date and takes effect upon publication unless it states otherwise. Previous versions are available in the archive on the same page.
12.2. Top-ups and orders made before a new version is published are performed on the terms of the version in effect when they were made.
13. Provider details
Individual entrepreneur Daniil Vitalievich Dzhumaylo
INN 234808164682, OGRNIP 319237500139632
Krasnodar, Russia
Email: [email protected], Telegram: @betopme_bot